Terms & Conditions of Service

1.1 Payment of the Price shall be made by the Customer:

~ 1a. by cash, or by cheque, or by bank cheque, or by credit card, or by direct credit, or by any other method agreed prior by the Seller.

~ 1b. Full payment of the works must be paid on completion of the job unless a payment instalment option has been advised.

~ 1c. fault finding diagnostic fees will be required to be paid over the phone at the time a technician calls to begin travel to the site of the buyer.

~ 1d. where progress payments or instalments are agreed in the Order at the time each progress payment or instalment is due.

The Customer acknowledges that the Seller may cease works, stop the works or refuse to release the Goods where the Customer has not paid the Price, instalment or progress payment on the due date. Payment by the Customer will only be recognised by the Seller when the payment is received in clear funds into the Seller’s bank account or when cheques provided for payment have cleared.

~ 1e. There are no refunds on installations already completed, if you are unhappy with any installation work after the technician has left, please call the company to discuss.
~ 1f. Deposits taken for installation services can be refunded in full within 24hrs of the booking being scheduled, a 50% restocking fee applies after the first 24hrs, any cancellation within 48hrs from the scheduled appointment cannot be refunded.